Quality Pet Furniture
Yes we are Canadian
Toll Free: 1.800.601.5180
Free Shipping On All Orders
UPS Service with a tracking number to all 10 lower Canadian provinces. Delivery time is 2-
Yukon, Nunavut & Northwest Territories. All orders ship via Canada post expedited service with a tracking number. Yukon, Nunavut & Northwest Territories orders are limited to urban areas only. Not all areas are delivery serviceable.
UPS Service with a tracking number to all 48 lower continental states. Delivery time is 2-
Currently we don’t offer shipping to Alaska or Hawaii.
USA Customers Save 30% -
Due to a strong USA Dollar, US customers save between 30% -
All orders ship from our London Ontario warehouse.
All transactions are processed via paypal, No Paypal Account Needed.
If you have received your item and it has sustained delivery damages or has manufacturing defects, please contact us and we will gladly send you free of charge replacement parts, or depending on the severity of the damage or defect, we will replace the whole unit, (damage or defected parts images may be requested).
If you have received your product and simply don't like your purchased item, you can return the item to us with in 30 days of purchase for a full refund, the product must be returned in a re-
Q. Can I customize my tree or order in a different colour?
A. Currently we don't customize our trees, we only have the 21 models that are advertised and they are only available in the colours displayed.
Q: I have a big heavy cat, what trees would you suggest?
A: If its a single cat then we suggest the Montreal Cat tree as its very sturdy and has large platforms that are close together making it easy to climb. For multiple big heavy cats we suggest the Vancouver or Halifax Cat Condo.
Q: Do you have parts available for your trees?
A: We do have some parts available, but we don't have a full parts department, parts range $ 12.00 -
Q: I don’t have a paypal account or any major credit cards, how can I order a tree?
A: There are a few other options, please contact us at 1.800.601.5180 to discuss your options.
Q: Do you offer a monthly payment plan?
A: Currently we don't have any payment plans available.
Q: I just placed an order, and the shipping address is incorrect, how do I correct this?
A: Simply email us using our email form or direct at email@example.com specify your full name, the tree you ordered and the new correct ship to address.
Q: Are there any hidden fees or handling charges?
A: No, the advertised cat tree price includes expedited free shipping, the only extra charge is your provincial sales tax
Q: I just received my order and some parts are damaged or missing, what do I do?
A: please contact us via email: firstname.lastname@example.org or call 1.800.601.5180 we will ship you replacement parts at free of charge.
Q: Are the trees hard to assemble and do I need any tools?
A: All trees are very easy to assemble and come with instructions, all the hardware and tools required to assemble the tree.
Little Whiskers (CAN) Privacy Statement for Public Web Site
Personally Identifiable Information
Little Whiskers (CAN) will not collect any personally identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily. For example, and not by limitation, we may collect personally identifiable information when you make a purchase, participate in a contest or sweepstakes promotion; fill out a questionnaire; sign up for a survey or otherwise interact with us.
When you provide personally identifiable information to us, we may ask if you want to receive future communication from us, such as newsletters, email or other information. You can choose not to receive this communication, if you wish and you may opt-
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